Privacy Policy

We collect information that you provide directly to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Submit a “Find My JDM” vehicle request
• Contact us with inquiries or request support

This information may include your:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Vehicle preferences and import requirements
• Payment information (processed securely through our payment gateway and not stored on our servers)

We also automatically collect information about your interactions with our website, including:

• IP address
• Browser type and settings
• Device type and settings
• Operating system
• Pages or features of our service that you browse and the time spent on those pages or features
• The links on our service that you click on

We use the information we collect to:

• Fulfill your requests and process your transactions
• Source and present vehicle options in response to your “Find My JDM” requests
• Communicate with you about your account or transactions
• Send you information about changes to our terms or policies
• Detect and prevent fraud, abuse, and other harmful activities
• Analyze and monitor how our services are used and improve them
• Conduct research and analytics on our user base and service usage patterns

We collect, use, and disclose your personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and with your consent where required by law.

We do not sell your personal information. We may share your information as follows:

• With service providers who access information about you to perform services on our behalf — such as payment processing, order fulfillment, vehicle sourcing through our Japan-based agents, website hosting and analytics, and our internal “Docket” request-management system used to process Find My JDM submissions
• As part of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• To comply with legal obligations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights

Some of our service providers and vehicle-sourcing partners are located outside of Canada (including in Japan and the United States). Where your personal information is processed in another country, it may be accessible to that country's courts, government, and regulatory authorities under their applicable laws.

We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and contractual obligations, and to resolve disputes. When personal information is no longer required, we securely delete or anonymize it.

You may have rights under applicable law regarding your personal information, including the right to access, correct, or delete your personal information, and to withdraw your consent to its collection, use, or disclosure (subject to legal or contractual restrictions). To exercise these rights, please contact us using the details below.

If you have a concern about how we handle your personal information that we are unable to resolve, you may contact the Office of the Privacy Commissioner of Canada.

We use cookies and similar tracking technologies to operate our website and understand how it is used.

We use Vercel Analytics, a privacy-friendly, first-party analytics service. Vercel Analytics does not use cookies, does not track you across other websites, and does not sell your personal data.

Some pages may include content embedded from third parties (for example, embedded video). Those third parties may set their own cookies, which we do not control. We encourage you to review the privacy policies of any such providers.

You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of our website may not function properly without them.

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.

If you have any questions about this Privacy Policy, please contact us at: